Today’s homeowners expect smart, secure, and convenient living spaces. In fact, surveys show many prospective homebuyers and residents would pay a premium for homes outfitted with advanced technology (CEPro, 2025). Features like integrated video doorbells and networked entry systems significantly increase a property’s appeal.

For developers, installing a state-of-the-art intercom system, whether in a single-family home or a large-scale multi-unit apartment complex, can be a powerful differentiator that boosts resale value. Let us explain why modern video and app-enabled intercoms are essential investments for your next residential projects.

The Evolution of the Intercom System

Just a decade ago, an “intercom” might have meant a simple audio buzzer or speaker at the door. But that era is firmly in the past.

Now, intercom systems have evolved into full-fledged security nodes, featuring high-definition cameras, two-way audio, and internet connectivity, often controllable via smartphone apps. These advanced video door entry systems support remote access, cloud-based building management controls, AI integration, and two-way video calling, allowing homeowners to see and speak with visitors from anywhere.

In practice, a visitor at the gate triggers a video call on the resident’s phone or indoor monitor, and the resident can visually verify the guest before remotely unlocking the door. This evolution has redefined what a home intercom system can offer and raised the expectations for any new intercom system for apartment buildings, positioning them as essential enablers for a smart, secure living.

Why Modern Intercom Systems Are Crucial for Developers

In residential development, integrating a modern intercom system has many benefits for developers, some of which are as follows:

Enhanced Property Value

Smart home features have a proven return on investment (ROI). Homes equipped with smart amenities (e.g., thermostats, security systems, and lighting) command higher prices than those without them. Equipping a new development with a cutting-edge intercom system, complete with video and app connectivity, will position it as a desirable choice for many. In other words, it increases market appeal and justifies premium pricing.

Superior Security and Access Control

IP intercoms offer homeowners enhanced security and peace of mind. For example, units with HD video and audio enable residents to screen visitors in real-time and grant access accordingly. For multi-dwelling units, a robust intercom system for apartments enables centralised visitor verification at the main gate or lobby. At the same time, integrated access controls (PIN codes, QR/OTP entry, or facial recognition) restrict entry to authorised people only. With such assurance, developers can market their buildings as safer and more secure.

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Unmatched Resident Convenience

Modern home intercom systems drastically simplify daily life. Instead of walking to answer the door, residents can use a mobile app to see who’s outside and grant entry from anywhere. This remote unlock feature is convenient for busy families, vacationers, or senior residents. In turn, concierge staff or guards spend less time managing visitors. Easy communication and fewer hassles mean increased tenant satisfaction!

Operational Efficiency

For property management, app-enabled intercoms streamline operations. Centralised management software can log all entry events and generate audit trails, reducing manual gatekeeping. Features like customisable user profiles and scheduled access mean fewer guards or porters are needed to buzz in guests. In summary, automated entry management reduces staffing costs and enables managers to run the community more efficiently while maintaining tight control.

Smart Integration (and Future-Proofing)

Developers should think long-term. IP/SIP-based intercoms utilise standard network protocols, allowing for easy addition of new units or integration with third-party hardware in the future. They also mesh with other smart home and IoT platforms. For example, an intercom can trigger building lights or cameras when a visitor rings. A future-ready intercom system can grow with the property and also protect the developer’s investment.

Key Features Developers Should Look for in an Intercom System

• High-Resolution Video & Night Vision: Experts recommend selecting intercom panels that can capture HD footage to ensure occupants always have a clear image of the visitor. They also note night-vision is critical for 24/7 security.
  
• Remote App Access: Mobile connectivity should be built in. Developers should ensure that the system always offers on-demand remote access via smartphone apps, allowing residents and tenants to open doors for delivery personnel or family members even when not at home.
  
• Two-Way Audio: Even with video, voice matters. A built-in speakerphone enables residents to communicate with callers in real-time. It helps confirm visitor intent and provide instructions as needed.
  
• Advanced Access Control: Leading intercoms support one-time passcodes, QR codes, barcodes, and even facial or fingerprint authentication on the entry panel. These features enable contactless entry: a pre-arranged visitor can scan a QR code or enter an OTP from their phone to gain access without a guard or physical keycard.
  
• Centralised Management: Developers and building management need tools to oversee the entire intercom system properly. Look for a cloud portal that allows centralised control of resident directories, access permissions, visitor logs, system diagnostics, etc.
  
• Integration with Property Software: In complexes with homeowners’ associations (HOAs) or society management software, look for an intercom that syncs with it. Some vendors offer contact directories that can import resident lists from the building management portal. That way, updating names or numbers in one place auto-updates everyone’s intercom panels.
  
• Scalability: For large residential projects, especially those involving an intercom system for apartment complexes, the ability to effortlessly add hundreds of units without system overhauls is crucial. Plus, it should support multiple entry points and practically limitless extensions.
  
• Durability: Entry panels sit outdoors, so they must withstand weather and vandalism. Choose devices with high IP (water/dust) and IK (impact) ratings. Robust, corrosion-proof hardware will always last longer with minimal maintenance.

Onetouch Intercom Solutions: Designed for Modern Residential Projects

For forward-thinking developers seeking to integrate cutting-edge intercom system solutions into their residential projects, Onetouch offers a comprehensive suite of products that exemplify all the above features, delivering video-enabled intercom, mobile app support, and building management software specifically engineered to meet modern demands.

From a simple home intercom system in a luxury villa to a full-featured intercom system for apartment communities, the right solution enhances every aspect of living. We invite developers to explore Onetouch’s suite of intercom solutions to future-proof their developments and satisfy today’s discerning homebuyers.

It’s Time to Modernise Your Property; Choose Onetouch Intercom Systems.

FAQs

1. What should developers consider when implementing a modern intercom system in a new residential project?

Developers should plan infrastructure early (network cabling, power via PoE and UPS) for seamless integration and scalability. Prioritise systems that integrate with smart ecosystems (such as security, home automation, and access control) and offer a user-friendly design. Most importantly, choose reliable vendors like Onetouch with strong ongoing support and ensure the system complies with all local regulations and accessibility standards.

2. What about the long-term cost of ownership for developers beyond the initial implementation?

Long-term costs generally include software licensing, cloud service fees (if applicable), and potential hardware replacements. Developers should factor in these ongoing operational expenses when implementing their preferred intercom solution.

3. What happens if the intercom system’s cloud service goes down?

Onetouch’s SIP-based video door intercoms include local call routing as a fallback. Even during cloud or internet outages, residents can still communicate with lobby stations and unlock doors if they are on the same local area network (LAN).

Read More: What Is a SIP Server for VoIP and How Does It Benefit Your Business?

4. How is user access managed when tenants move in or out?

Modern home intercom system software lets administrators add, disable, or delete user profiles instantly. Integration with your residential management portal automates this process when tenants change.